Order Issues

If something’s wrong with your order, we’ll make it right. Read the quick steps below so we can help you fast.

Damaged, Defective, or Incorrect Item

Email us at support@myflytshirts.com with:

• Your order number

• A clear photo of the issue

If the item arrived damaged or incorrect, we’ll replace it at no cost.

Tracking Not Updating

Tracking can take up to 48 hours to refresh after the carrier scans the package. If it hasn’t updated after 48 hours, reach out and we’ll check it.

Package Marked Delivered but Not Received

Sometimes carriers mark packages delivered early. Give it 24–48 hours — it usually shows up.

Still missing? Email us and we’ll help investigate.

Wrong Address Entered

We can’t reroute packages once they ship. If the order hasn’t entered production yet, contact us immediately — we may be able to update it.

General Questions

If something feels off or you just need help, email:

support@myflytshirts.com

We’ll take care of it.